Summarise customer interview notes
Prism Pro · 2 messages · 172 tokens
I pasted notes from eight customer calls. What are the main themes?
Prism Pro
Across the eight calls, four themes came up repeatedly:
- Setup takes too long (6 of 8). "We needed a call with your team before we saw any value."
- Reporting is the reason they stay (5 of 8). Weekly exports are shared with leadership.
- Permissions are confusing (4 of 8). Several people asked for a way to preview what a teammate can see.
- Mobile is an afterthought (3 of 8), mostly from field teams.
The biggest opportunity is the first one. Customers who reach their first report within a day describe the product very differently from those who don't. A guided setup would address it directly.
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